Warpdrive

Data controls

Data retention and deletion

This page explains how long common data categories are kept and how to request deletion of a Warpdrive account or associated hosted data.

Last updated August 1, 2026.

Request account deletion

  1. Email privacy@warpdrive.dev from the address associated with your account. Use the subject “Delete my Warpdrive account.”
  2. Include your username and identify any Organization-managed or self-hosted Gateways.
  3. Complete identity verification. Do not send a password, MFA code, or recovery code.
  4. Warpdrive will confirm the scope, identify records that must be retained, and notify you when available hosted deletion or de-identification steps are complete and identify any connected or separately operated systems that require another request.
Canceling a subscription, uninstalling the app, or disconnecting a Gateway does not by itself delete your Warpdrive account.

Before requesting deletion, cancel any active subscription through Apple Settings or Google Play's Payments & subscriptions area. If you purchased through a Warpdrive web billing portal, cancel there or contact support@warpdrive.dev.

Retention schedule

Data category Ordinary retention Deletion notes
Account, profile, Roles, Entitlements, and preferences While the account is active and as needed to provide the service. Deleted or de-identified through the verified account-deletion process.
Product and login telemetry Ordinarily up to 180 days. Associated product telemetry is deleted when supported account deletion completes.
Historical authentication-session records While needed for account security, incident response, and legal obligations; no single automated hosted expiration interval is currently guaranteed. Deletion requests are reviewed against applicable security and legal needs.
Conversations, Workspaces, files, Apps, Previews, and orchestration records Until deleted by the user or owner, or until the related resource or account is removed. There is no single global duration because storage depends on the selected Gateway and provider.
Billing, transaction, payout, fraud, and audit records As required for accounting, disputes, fraud prevention, security, and law. These records may be retained after account deletion and restricted to the required purpose.
Support and security communications As needed to resolve the request, preserve incident history, and meet legal obligations. You may ask for deletion, subject to security and legal requirements.
Backups Until the applicable backup cycle expires. Backup copies are isolated from ordinary use and removed through normal expiration.

Self-hosted Gateways and connected providers

Warpdrive cannot automatically erase data controlled by every self-hosted Gateway, Organization, AI provider, App, source host, or device. The relevant owner must remove Workspaces, files, Instance data, provider histories, local caches, and backups from those systems. Warpdrive support can explain product controls but may not have access to infrastructure you or another operator controls.

Apple, Google, payment providers, AI providers, and other connected services keep data under their own policies. Contact them directly when you need records deleted from their systems.

What deletion changes

  • You lose access to the deleted account and hosted account-owned resources.
  • Deletion requests include a review of active sessions and applicable credentials. Until support confirms completion, sign out and revoke available sessions or credentials through Security settings.
  • Some public contributions may be removed or de-identified rather than erasing replies from others.
  • Required billing, security, fraud, and legal records may remain with restricted use.
  • Data on self-hosted Gateways and connected providers requires separate action.

Account deletion is intended to be permanent. Export anything you need before the request is completed.

Access, correction, and other requests

You can update available profile and permission settings in the app. To request access, correction, export, restriction, or another privacy right, email privacy@warpdrive.dev. Rights vary by location, and identity verification may be required.